Enchanted Woods Publishing
Shipping & Returns
When you order print books or merchandise, we will work to get your package heading to you within one to two business days of placing your order Monday-Friday. Orders placed after 10am PT on Friday and orders placed on weekends will ship the following Monday (holidays excluded.)
Pre-order items will be shipped out between two days prior to the release and the day of the release.
We use standard shipping in US and can take 3-7 business days for your package to arrive
Return & Exchange Policy
Returns are only accepted on print books or merchandise. Ebook and digital content sales are final. If you receive your item and it is damaged, please contact us within 3 business days for a replacement.
Due to the nature of print books, you must contact us within 2 business days of receipt of your package for a full refund, and within 5 business days for a partial refund.
For returns of merchandise, you must contact us within 5 business days of receipt. The items must be unused.